Myitem.lk, a leading provider of computer products in Sri Lanka, has been recognised as the Best Customer Service and After-Sales Support Provider of the Year at the Business World International Awards 2025. The award ceremony, organised by the US-based Business World International Organisation, was held recently in Colombo. Founded as an online store, Myitem.lk opened its first small outlet in Maharagama on 15 November, 2018. The outlet was launched with just one employee, and now operates with a team of 22 dedicated staff members. Over the past few years, they have grown into a trusted brand in Sri Lanka’s tech retail space.
Myitem.lk is part of a group of companies that also includes Computerstore.lk and Maxcore PC. They import computers and accessories directly, cutting out the middlemen, to ensure competitive pricing and genuine products. Currently, they serve a growing customer base that includes both individuals and leading organisations such as Hayleys, Durdans Hospital, LCBL Finance, Mercantile Investments, Konex Information Technologies, and Siddhalepa. The store offers a wide selection of products, including used and brand-new laptops, desktop computers, gaming PCs, monitors, RAM, storage devices, printers, and other accessories. All items are available for purchase online through their user-friendly website, Computerstore.lk. Customers benefit from 24/7 support, secure payment options, and their commitment to delivering quality and value every time. Myitem.lk is easily approachable and helpful to every customer. Their team listens closely and helps customers pick the right product based on what they actually need. They also provide genuine warranties and solid after-sales support. The company has also planned to expand its business by further widening the product and services range.
CAPTION : Managing Director T. A. Ishan Raveendra receiving the award
